Frequently Asked Questions
Everything you need to know about our photography equipment and services.
What payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and wire transfers for bulk corporate orders.
How long does shipping take for camera gear?
Standard shipping typically takes 3-5 business days. Express shipping options are available at checkout for urgent equipment needs.
Do you offer a warranty on professional equipment?
Yes, all our products come with a standard 12-month manufacturer warranty. Extended protection plans are also available for select professional camera bodies and lenses.
What is your return policy?
You can return unused items in their original packaging within 30 days of purchase. Please note that a restocking fee may apply to opened electronic equipment.
Do you provide technical support for setup?
Absolutely. Our team of experts is available via email or phone to assist you with the initial configuration and setup of your new photography gear.
Do you ship internationally?
Yes, Master Photo Network ships to over 50 countries worldwide. International shipping rates and import duties are calculated at the time of checkout.